Arrow Fat Left Icon Arrow Fat Right Icon Arrow Right Icon Cart Icon Close Circle Icon Expand Arrows Icon Facebook Icon Instagram Icon Hamburger Icon Information Icon Down Arrow Icon Mail Icon Mini Cart Icon Person Icon Ruler Icon Search Icon Shirt Icon Triangle Icon Bag Icon Play Video

Return Policy

Returns
Returns will be accepted within a 30-day time period for a full refund, minus a $5 shipping fee. Unfortunately, any returns received after this date will not be eligible for a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Party supplies and any used or worn items cannot be returned. All sale items and gift cards are non-refundable. All custom orders (classified as an order for merchandise that is not in-stock) cannot be returned for any reason.

To complete your return, please contact us at info@yellowcanarybaby.com and we will send you a Return Authorization Number. This number should be written on the invoice mailed with the package. Place it inside the box and return the package to:

The Yellow Canary
41 Whitfield Cove
Jackson, TN 38305

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yellowcanarybaby.com for further instructions. If the item you need is no longer available we will issue a refund as long as it meets the eligibility requirements.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

We cannot be held responsible for returns that are lost in transit when being sent back to us.