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Return Policy

Return Policy
In-Store Purchases:
Returns accepted within 14 days of purchase for store credit. 
Online Purchases:
Returns accepted within 30 days from the time the order is delivered. Online purchases are eligible for a full refund, minus shipping charges (if applicable).
Unfortunately, any returns received after this date will not be eligible for a refund.
To be eligible for a return, your item must be unworn/unused and in the same condition that you received it, with tags attached. Party supplies and any used or worn items cannot be returned. All sale items and gift cards are non-refundable. All custom orders (classified as an order for merchandise that is not in-stock) cannot be returned for any reason.
To complete your online return, please contact us at and we will send you a Return Authorization Number. This number should be written on the invoice mailed with the package. Place it inside the box and return the package to:
The Yellow Canary
9 Jackson Walk Plaza
Jackson, TN 38301
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Exchanges (if applicable)
We only replace items if they are defective or damaged. In-store exchanges will be accepted within the same 14 day window. For online exchanges: If you need to exchange it for the same item, send us an email at for further instructions. If the item you need is no longer available we will issue a refund, or store credit as long as it meets the eligibility requirements.
Gifts can be exchanged or returned for credit within 14 days of purchase. If purchased in advance of a shower, the 14 day window will not begin until the date of the shower.  If the item was shipped directly to you, you’ll receive a store credit for the value of your return. We can issue a virtual store credit, or we can send an actual gift card, whichever is preferred.
*We cannot be held responsible for returns that are lost in transit when being sent back to us.